Reputation Management
Alteria Reputation, a Pinsent Masons’ product, combines technology and legal experience, the central pillars of effective reputation management, in one place.
Mass actions are increasing and pose significant challenges. Alteria Reputation enables you to effectively monitor and proactively stay ahead of any identified legal risk that could potentially convert into a mass action. With our targeted keyword searches and AI-powered technology, we navigate the online landscape, uncovering the most relevant conversations, discussions, and mentions related to your brand and the identified risk across different markets. This enables us to capture a comprehensive snapshot of public sentiment. Some examples of where this could benefit you are:
Quickly identify advertisements from claimant law firms directed at consumers in different jurisdictions. Data insights are provided to give a clear understanding of reach of those advertisements on individual social media platforms.
Monitor online discourse to identify mounting complaints that could potentially lead to mass action. Alteria Reputation can monitor the content, report on trends (i.e. whether it is a few individuals or a larger group) and act as an early warning system for growing discontent.
Identify which jurisdictions are the focus of online discontent, allowing you to allocate your internal resources strategically and respond effectively in that jurisdiction.
Identify any misleading or inaccurate information related to a potential mass action. Takedown requests for misleading posts or comments can be issued directly from our platform to remove these before they impact your reputation.
Our platform displays the results and we provide you with a tailored, management-level report which succinctly summarises the findings, empowering you to make strategic decisions with confidence.
Alteria Reputation is charged on the basis of one off searches or a fixed monthly retainer. The costs of this will vary depending on what platforms and geographic locations are going to be searched.